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You should get an idea which driver you need to install. Use the drop-down menu to select Device Instance Path, then copy the value and paste it in an online search.If the updating component doesn’t manage to find a driver, double-click on the entry and go to the Details tab. If you find any device listed under Unknown devices, right-click on them and choose Update Driver.Most likely, they can be found by expanding the Unknown Devices drop-down menu. If your headset is not visible inside the Sound, video and game controller menu, then See whether any of the entries in Device Manager have a yellow exclamation point in the icon. If you manage to install a new driver version, reboot your computer and see if the issue is resolved at the next startup. Then, click on Search automatically for updated driver software and see whether there’s a new version available. If it is listed, right-click on it and choose Update Driver. Inside Device Manager, expand the Sound, video and game controllers drop-down menu and see whether your headset is listed here.Then, type “devmgmt.msc” and hit Enter to open Device Manager.Press Windows key + R to open up a Run box.Let’s try to update or reinstall the audio driver. If you have installed an older audio driver version this may fail to recognize your headphones because Windows is not using the correct audio drivers or the drivers where corrupted after a bad installation. Some affected users report reinstall the audio driver with the latest version help them to resolve the issue as computers start to recognize their headphones.